Frequently Asked Questions
Everything you need to know about your Lehigh Outfitters shopping experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3 to 7 business days depending on your location within the United States.
What is your return policy for footwear and apparel?
We offer a 30-day return policy for unworn items in their original packaging. Please ensure all tags are attached to receive a full refund to your original payment method.
Do you offer a warranty on safety toe boots?
Yes, many of our work boots come with a manufacturer's warranty against defects. Please contact our customer service team with your order number to initiate a warranty claim.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I know which size to order?
Each product page includes a detailed size chart. We recommend measuring your foot or chest and comparing it to our brand-specific guides to ensure the best fit.